Why Satisfied Customers Aren’t Enough

Posted Posted in Business Owner, Change Management, Customer Loyalty, New Year Planning, Relationship Building

The status quo is no longer enough. Your company has grown incrementally, but you are ready to take it to a totally new level. The challenge is how? The most powerful way to move forward can sometimes be to take a step back. Stop and ask the most basic question- why are we in business? Even better,  ask your best customers why […]

Two Fundamental Traits of Leaders Who Stand Out

Posted Posted in Business Owner, Communication, Employee Engagement, Leadership, Learning and Development, New Year Planning, Relationship Building, Strategic Thinking and Planning, Visioning

Many people aspire to becoming better leaders in their work, their community and in their own lives. No matter where you stand in terms of your leadership abilities there is room for all of us to keep growing. Leadership and learning are indispensable to each other. – John Fitzgerald Kennedy This article focuses in on two of […]

Positioning, Productivity or Partnering- What’s Your Power Plan?

Posted Posted in Change Management, Core Values, Leadership, Motivation to Tackle Change, New Year Planning, Organizational Assessment, Partnerships, Positioning, Productivity, Strategic Thinking and Planning

Change happens outside of our control on a regular basis. Sometimes it is predicable, sometimes not. What was once effective, no longer works. Instead of waiting for outside forces to create havoc with your business, it is time to starting thinking about what would make it stronger.

Behind the Scenes- What is Really Going On?

Posted Posted in Change Management, Communication, Organizational Assessment, Strategic Thinking and Planning, Systems and Process, Time Management

“Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives.” William A. Foster While you may associate the word  ‘quality’ with large corporate reengineering efforts, if you are running a business, you can’t ignore the importance of […]

Don’t Leave Your Ideas to Chance- Measures for Success

Posted Posted in Business Owner, Change Management, Communication, Leadership, Measurements for Sucess, Motivation to Tackle Change, New Year Planning, Strategic Thinking and Planning

When you are motivated it can be exhilarating to dream, talk or write about a vision for the future. So why are so many good ideas abandoned along the way? Whether you are masterminding an organizational change initiative, steering your business in a new direction, or planning a career transition, the distinction between success and […]